Privacy Policy

1. Data we collect

Hilux Media processes personal data that you provide to us or that is automatically collected through our website, including:

• Contact details via forms (name, email, phone number)

• Analytical data (Google Analytics, Meta Pixel, TikTok Pixel, Microsoft Clarity)

• Newsletter subscriptions

• Customer data for invoicing and administration

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2. Purposes of processing

We use your data for:

• Performing our services and projects

• Providing quotes and invoices

• Marketing purposes, including remarketing and newsletter campaigns

• Website analysis and improving our services

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3. Legal bases

We process personal data based on:

• Execution of a contract

• Consent (for instance, for the newsletter and marketing)

• Legitimate interest (analytics and optimization)

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4. Sharing data with third parties

Hilux Media shares personal data only with third parties when necessary for our services. Think of:

• Stripe (payments)

• Framer, WordPress, Shopify, GoHighLevel (web development platforms)

• Hostinger, GoDaddy (hosting and domain registration)

• Mailchimp (email marketing)

Agreements have been made with these parties in accordance with the GDPR.

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5. Retention periods

• Customer and invoice data: 7 years (legal retention obligation)

• Marketing and analytical data: as long as necessary for the purposes or until consent is withdrawn.

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6. Security

We take appropriate technical and organizational measures to secure personal data, including:

• SSL certificates

• Password and server security

• Two-factor authentication

• Hosting on Dutch servers

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7. Rights of data subjects

You have the right to:

• Access, correct, or have your data deleted

• Withdraw your consent

• Object to processing

• Transfer data (data portability)

Requests can be directed to: info@hiluxmedia.com

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8. Cookies

Our website uses cookies for:

• Functional purposes

• Analysis (Google Analytics, MS Clarity)

• Marketing (Meta Pixel, TikTok Pixel)

On your first visit, you will be asked to give consent for cookies to be placed.